Contact Us
During regular office hours
Julie Friend
Director of Global Safety and Security (DGSS)
(847) 467-3175
julie.friend@northwestern.edu
Contact Julie for matters related to after-hours incident management, travel policy development, benchmarking and best practices, pre-departure training, press inquiries, and staff and faculty travel. As of May 2025, Julie advises graduate and undergraduate individual or group travel for the following schools and departments: Bienen, Kellogg (excluding EMBA and ICI programs), McCormick, Medill, SESP, SoC, SPS (excluding MSGH), and WCAS.
Beth Osterlund
Associate Director of Global Safety and Security
(847) 467-3899
beth.osterlund@northwestern.edu
Beth is the primary contact for inquiries related to the International Travel Registry, travel health and GeoBlue insurance, graduate and professional student travel, enhancements to the OGSS website, and data requests related to ÌÇÐÄlogo¹ÙÍø-related travel abroad. As of May 2025, Beth advises graduate student individual or group travel for the following schools and departments: Buffett, Feinberg (including the MSGH program), Kellogg EMBA and ICI programs, and Pritzker.
After hours
For international emergencies outside of regular business hours, contact ÌÇÐÄlogo¹ÙÍø Police at (847) 491-3456. They are available 24/7 to receive calls involving international emergencies. The police will collect relevant information and relay it to the DGSS. If the DGSS is unavailable or actively responding to an incident, a backup responder will be contacted.